Your Privacy Choices

This section outlines the available channels for consumers to file privacy‑related inquiries, alongside ways to adjust privacy, advertising, cookie and notification preferences when relevant.

Subject to your geographic location and the manner in which Lumivaq gathers, utilises, shares and otherwise handles personal data, you are entitled to a set of rights under prevailing privacy regulations.

When applicable, these entitlements cover: requesting access to your personal data, rectifying erroneous personal details, erasing your personal information, obtaining data portability for eligible records, limiting targeted advertising activities, restricting automated profiling, and receiving details regarding specific disclosures involving your personal data.

To send in a privacy‑related application, please reach out via email to service@lumivaq.com, with “Privacy Request” set as your email subject.

Your submission needs to clearly state which privacy right you intend to exercise, and provide the email address linked to your store interactions — this can be the email you used for order placement or customer‑service correspondence.

For your own data safety, never input credit card numbers, account passwords or other highly sensitive verification data within your request message.

Prior to handling your privacy application, we may ask for reasonable supporting details to validate your identity and confirm that the submitted request corresponds to your own personal information.

This identity‑check procedure exists to safeguard personal data against unauthorised viewing, removal, modification, disclosure and other improper operations.

Should an authorised third‑party agent submit a request on your behalf, we reserve the right to ask for documentation proving the agent holds valid authorization to represent you. To the extent permitted by law, we may also follow up directly with you to authenticate the application.

You can adjust settings for advertising, analytical tracking and cookie‑driven technologies via browser configurations, device system options, site cookie pop‑up banners or preference management tools offered on our official website.

Browser‑transmitted opt‑out signals will be respected in scenarios mandated by local law, and where our website and third‑party service partners possess compatible technical support.

You have the option to opt out of promotional marketing emails at any moment, simply by clicking the unsubscribe hyperlink contained within each marketing message.

Even after opting out of marketing mailings, you will continue to receive transactional, service‑critical and legally‑mandated correspondence. Examples include order status alerts, shipping updates, security reminders, customer‑support replies, and other notifications essential for fulfilling your purchase or submitted application.

In jurisdictions where relevant rules apply, Lumivaq will not engage in unlawful discriminatory conduct against users who exercise their statutory privacy rights.

This means we will not refuse product or service access, impose differentiated pricing, deliver downgraded service standards, or apply any other differential treatment prohibited by privacy legislation solely because you have exercised your legitimate privacy entitlements.

If local law grants you the right to appeal a privacy‑related ruling, you may apply for re‑evaluation by replying to our decision‑notification email and stating your grounds for appeal explicitly.

We will process all appeal submissions following statutory legal obligations, and deliver our feedback using the contact address tied to your original application.

To learn further about our practices for collecting, using, disclosing, storing and securing personal information, kindly refer to the Lumivaq Privacy Policy.

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